Sigma lens customer service for free#
Sigma lens customer service professional#

*Some lenses need to be sent to Japan this adds another 1200 SEK / 1565 NOK

18-300mm F3.5-6.3 OS DC Macro OS HSM | CĬost of Conversion Mount Service 2920 SEK* / 2875 NOK*įinland and Denmark are invoiced in SEK.

17-70mm F2.8-4 DC Macro OS HSM/ DC Macro HSM | C.

Harrison Cameras was established in 1970 and were proud to offer 1st class service to all our customers. SIGMA Interchangeable lenses for SLR/ DSLR Cameras converted to any of the following mounts SIGMA, Sony, Nikon, Pentax, Canon Photo Equipment is the core of our local camera shop. The Global Vision Lenses which can be converted consist of the following:

Sigma lens customer service for free#

SIGMA will change the relevant parts for a different mount as well as its internal core system accordingly. If your Sigma lens has developed a fault and needs a thorough investigation, our technicians can provide a full service estimate for free for you to approve. The new lenses were designed to enable customers to convert the mount at any time. Thank you for the great customer service, treating customers with respect, and for making great lenses.All lenses from SIGMA’s new Global Vision product lines in the Art, Contemporary and Sports category can be converted and submitted for the “Mount Conversion Service”.

Sigma, this is customer service done right. What do you need help with Please select an option below and complete the form to contact our support specialists. I don’t think I have ever seen a repair at Nikon take less than 10 days.

Sigma lens customer service professional#

When I drop something off for repair at Nikon, even with priority Nikon Professional Services repairs, I am waiting a week or more just to find out what the problem is. Nikon, I’m talking to you now… you could learn a thing or two about customer service from Sigma. Buy Sigma 7 High Speed Prime Lenses kit including case (14,20,24,35,50,85135) Sony-E Feet online from Vocas Sales & Services.

I was very impressed with how I was treated and how my repair was handled. The tech thanked me for coming in and handed me a receipt and my lens. I hadn’t known about shutting off the OS system when putting the lens away but I will be sure to do so going forward. He suggested that I shut off the OS system when the lens is not in use to help prevent damage to OS the system. Not only that, but he had cleaned the lens for me as well! He also told me he had replaced the contacts as they had some slight wear. The optical stabilization (OS) control had failed and he had replaced it. Pixel Connection is committed to serving its customers and community with the best. He showed me what had failed on the lens. When the tech returned again he sat down with me. Better to pay for the repair then lose a job. He offered me a cup of coffee and told me the repair would take about fifteen minutes.Īt this point I fully expected to have to pay for this repair since I didn’t have the warranty card. authorized SIGMA dealer are covered by a 4-Year Warranty against defects in manufacturing and workmanship only. He then told me he would fix it for me right now. All brand-new SIGMA lenses purchased from a U.S. He asked if I had my warranty card and I told him I had not thought to bring it. Please fill out the form below and well be. When he returned he said he knew what the problem was. Our team is happy to answer any of your questions related to our products and service. I explained the problem and he told me he would test the lens and be right back. After a minute or two a tech came out and sat down with me. She handed me a form and said she would get a technician to help me. When I arrived at Sigma I was met at the door by a women who greeted me with a smile and asked if I had a repair. My previous repair had taken only 24 hours for Sigma to complete, but I was fully prepared to leave the lens for a week or more. I hopped in my car and took a short ride over to Sigma USA’s headquarters. The official global site of camera & lenses manufacturing company SIGMA. Since this is my primary concert and hockey lens I was concerned that it would impact my upcoming shoots while it was at Sigma for repair. Recently, my trusty Sigma 70-200 mm f 2.8 DG HSM lens failed during a photo shoot. Please fill out the form below and we'll be in touch as soon as possible. When I need to have a camera or lens repaired I need only take a short drive to drop off an item for repair. Customer Service Home Service en support Contact Customer Service Contact customer service Our team is happy to answer any of your questions related to our products and service. Close proximity to New York City is one, but another is easy access to the headquarters of almost every major camera and lens manufacturer operating in the USA.

Living on Long Island has it’s advantages for a photographer.